AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. Wherever in the world you want to fly, StudentUniverse AU can help you get there for less. If you don't see a credit that you think should be there, give us a call. advance purchase tickets and non-flexible fares) may not be changeable after a reservation has been made and any alteration could incur a cancellation charge of up to 100% of the service cost. Also, be advised that certain foreign facilities such as air-conditioning systems in public places, hotels, and motor coaches may not be up to U.S. standards. Please note that we can *NOT* reinstate your flights for you if you cancel them. You will be asked to pay our administration charge of 50 per passenger per booking (or such other amount specified in your travel documents), plus any additional travel service provider change or cancellation fees. How do I book seat assignments and meal requests? If you are not finding a price point that works for you, continue to check to see if something becomes available. Your travel service providers will be identified on your quote or travel documents and their respective terms and conditions will be available directly on their websites or by contacting them. Please check your airline's policy. You acknowledge that we deal with thousands of travel service providers around the world (some of which are very small operations or are located in countries with laws, and/or in regions with technology, which may not be advanced as those existing in the UK). Log in (or join) to see if you are eligible. Become a FREE member to access our exclusive student travel discounts. I have questions about baggage. Its possible that your friend may have qualified for something, but more likely that your friend received a refund in the form of a future travel credit. StudentUniverse does not own, operate, manage or control these independent suppliers of services and is not liable for their acts or omissions. StudentUniverse is not responsible for an airlines not providing you with a seat on a later flight, nor any additional charges that the airline may impose for this reason, nor the full loss of value in your ticket. The Student Union charges for various services including, but not limited to, audio-visual equipment rental, facility rental, technical assistance, and graphic design and related printed/copying. If you have a flight booked for later in the year, your flight may or may not be eligible for a refund, depending on the airline. Log in to get the phone number and call our agents, who will help you book over the phone. We will message those requirements to you (if there are any) prior to you making any purchase. In these circumstances (except where you have failed to pay the final balance) you can either have a refund of all money paid or, if available, accept an offer of alternative travel arrangements of comparable standard (we will refund any price difference if the alternative is of a lower value). The short answer is no. Your travel credit will be added to your account as soon as the cancellation is processed, so almost immediately. Enjoy the discount! If you cant answer your phone anytime, it may be better to DM us so that you wont miss our messaging back (please note, we still may not be able to respond right away). Upon confirmation, any arbitral award may be enforced in any court of competent jurisdiction. Travel carriers and local authorities at travel destinations may require specific testing prior to boarding and/or upon arrival at your destination, including, but not limited to, a temperature check as a result of the COVID-19 pandemic. We will be fully responsible for the proper performance of the package as a whole. StudentUniverse empowers young adults to experience the world with discount travel. Students are required to pay all, or a portion, of their tuition and fees for any registered course unless enrollment is officially cancelled prior to the start of university classes. This deposit is non-refundable unless your tour is cancelled by us. That depends on a variety of factors, including the Covid case levels in your home and in the destination, your personal health and comfort levels, the restrictions of your home country and destinations and other factors. Any loyalty program discrepancies in relation to your booking must be communicated to us within one month of your return date. Log in to your account on our website and go to My Wallet to view your credit. StudentUniverse is not an insurance company. Please note, your ticket may still be subject to StudentUniverse cancellation fees as per the penalties listed under the rules of your ticket. Where we disclose your personal information to a third party overseas recipient, you agree that the recipient may be located in a country with laws that do not protect personal information as stringently as those of the UK. Additionally, as required by law, we have protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that we become insolvent. Search for the total number in your party and log in (or Sign up) as yourself. combination of at least two of the following components selected before It is the responsibility solely of the hotel to deduct the discount upon your arrival. Then, on that page pick the best promo code, or deals, you interested and click the 'View Coupon' button. , If any of you students travel as much as I do, use @StudentUniverse literally just paid half price for my flight home from Europe!, @StudentUniverse always comes in clutch with the flights., Promo codes straight to your inbox so you can double dip and save even more on your discounted airfare. Because these clinics are run by a qualified, third party professional medical advisor, we are unable to accept any liability for any loss or damage in connection with the services of the clinics (except to the extent caused by fault on our part). If you are a British citizen we will provide you with general information on visa and passport requirements that apply to international travel bookings you make with us. When you check in at the airport gate, make sure you give the airline agent your frequent flyer information, or you can call the airline directly to make sure they have your frequent flyer information in your flight record. Individual services and tour organiser packages. Our Privacy Policy, which you agree may be updated from time to time in our sole discretion, is available for viewing at https://www.studentuniverse.com/about-us/privacy-notice. Call us when youre ready to rebook and we can help you use credit. If you want to cancel or change your flight and you know and agree to your airline's policy, you can do so yourself by going to the "My Trips" page and following the prompts. StudentUniverse is an online booking leader for students and young adults under 26 looking to make travel arrangements on a budget. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). You can also update your email address to a more permanent one on your account any time. Travel & Covid-19: Everything you need to know. In addition, and without limitation, StudentUniverse is not responsible for, and need not make any reimbursement or refund for, any injury, loss, death, inconvenience, delay, or damage to person or property in connection with the provision of any goods or services if resulting from acts of God, force majeure, illness, disease, pandemic, quarantine, acts of war or civil unrest, insurrection or revolt, embargoes, blockades, boycotts, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of accommodations, weather conditions, sanitary conditions, lack of medical care, mechanical or other failure of airplanes or other means of transportation, any failure of any transportation mechanism to arrive or depart on time, or any other matter not within StudentUniverses direct control. You agree and acknowledge that such monies will not be held by us on trust for and on behalf of you and we may hold such monies in any account as we see fit, including with our own and/or other customer money. This use of our name is purely for reasons of identification and does not denote ownership, supervision, or control by StudentUniverse in any way. Please note that this does not mean that your order has been accepted. Most airline tickets do allow changes for a fee, plus any difference in fare. You can also update your email address to a more permanent one on your account any time. In the event that payment has been made to StudentUniverse by credit card, you agree that you will not seek to charge back your payment to StudentUniverse. Please check your airline's policy. Generally, we will only disclose your personal information to these overseas recipients in connection with facilitation of your travel booking and/or to enable the performance of administrative and technical services by them on our behalf. This page sets out the Terms and Conditions under which you . Please understand this process can take several months to get a resolution and we cannot guarantee it will result in a refund. You will be asked to sign up or log in. Travel documents may be subject to certain conditions and/or restrictions such as, but not limited to, being nonrefundable, non-date-changeable, and subject to cancellation and/or amendment fees. Stopovers are common when you travel long distances, say from New York to Sydney, but stop for a couple of days in Auckland. It includes a Dispute Resolution clause under which certain disputes must be decided by an arbitrator and without a judge or a jury trial. Beginning January 26, 2021, all travelers entering the USincluding US citizenswill be required to provide proof of a negative COVID test taken within 3 days prior to your flight. If you would not like to accept the future travel credit, we can look into the possibility of a refund. We are happy to advocate for a refund if your flight was cancelled, however, we are bound by the airline's policy. Change rules and fees can vary tremendously. You agree that you are bound by such additional terms and conditions. Please check your airline's policy to see if you might be eligible for a refund. If you can pay with the same credit card, book together by searching for more than 1 person, and following the steps in the checkout process. However, you can use a debit or credit card with a billing address outside the United States and Canada for all purchases. If you are not familiar with a stopover, it is when you are traveling from one destination to another, and stopping along the way (or the way back) in another city. StudentUniverse allows you to search and compare flights from 220+ major airlines, such as American Airlines, United Airlines, Jetblue, Alaskan Airlines, Delta Air Lines, Air Canada, British Airways, Qatar Airways, Air China, China Eastern, Air Canada, Westjet, Lufthansa, KLM and more. Most airlines have issued one free change and you may be eligible to cancel for future credit. Due to the large volume of requests, our teams are currently prioritizing customers whose travel is scheduled within the next 72 hours. StudentUniverse and/or its partners have the right to check a users student, faculty, or youth status prior to issuing a ticket, and may request additional documentation if needed. Generally speaking, its better to book sooner rather than later if you know you need to be somewhere. A contract on the terms set out in these Booking Conditions will exist as soon as we issue a confirmation email to you. Please ask us to confirm what protection may apply to your booking. We do not accept any liability or costs incurred that may result from these changes, other than in accordance with the Package Travel Regulations. We know a lot of you are concerned and have questions about what to do with your travel regarding limitations created by COVID-19. Please see the chart below to see if your flight is eligible for these rewards. Transport and accommodation providers have differing cancellation policies and rules. The tuition rate in force for all programs is based either on program or modality. Name changes are not permitted in any instance (subject to the section below If you transfer your package holiday). We offer more than just airfare for students; we offer fares for Youth (ages 16-25), Faculty and airfare for everyone else. This maximum amount will only be payable where everything has gone wrong and you have not received any benefit at all from your package travel arrangement. If you have a layover, you should check if there are transit requirements for that country as well. First, they do not have a refund option. We cannot provide advice or recommendations on whether or not you should travel to a specific destination right now. We understand a lot of you have been asked to vacate your university or study abroad programs immediately. You are responsible to the accommodation provider for payment of the remaining owed balance, together with any charges for additional services subsequently contracted and, where applicable, any service charges or tax. For all passport holders, our consultants can obtain specific information from an external visa advisory service provider on your behalf (if you wish, we can assist you to obtain visas through this external service and fees will apply). You must comply with local government regulations. Dollars? If StudentUniverse incurs any expense, including but not limited to attorneys fees, to recover any payments charged back by your credit card company, you agree that you will be liable to reimburse StudentUniverse for such expense. Yes, same airline. Please note, if you cancelled your reservation prior to the airline canceling your flight, you may no be longer eligible to request a refund as you were the one to opt for cancellation. Failure to provide this information on check in will result in passengers being denied boarding. Many airlines are reducing their scheduled offerings and some are cancelling service altogether. Please note that for all air bookings a service fee of up to 16 will apply. The purchase of your travel booking constitutes a contractual agreement between the traveler(s), customer(s), and/or purchaser(s)(collectively as you and traveler), and Studentuniverse.com Inc. (StudentUniverse, we, us), pursuant to the following terms and conditions (Terms, Agreement): Please read this entire agreement carefully. No, please dont! Unfortunately if we cant reach you, our agents have to move on to help other customers. Service providers reserve the right to refuse service to travelers at their sole discretion and including, without limitation, if the traveler (i) lacks proper documentation for the country of destination; (ii) has a contagious disease; (iii) is under the influence of alcohol, drugs or narcotics; and/or (iv) manifests disruptive and/or unruly behavior. In all circumstances, we will not be liable where any failure in the performance or provision of your travel arrangements is due to: (a) your acts or omissions or the acts or omissions of another member in your group (b) any third party not connected with the provision of your travel arrangements and where the failure is unforeseeable or unavoidable or (c) unavoidable and extraordinary circumstances (including but not limited to war, threat of war, riot, civil disturbances, industrial dispute, terrorist activity and its consequences, natural or other disaster (such as volcanic ash or hurricanes), nuclear incident, fire, adverse weather conditions (actual or threatened, including snow and fog), closed or congested airports or ports, unavoidable technical problems with transport and similar events). Standards and ratings may vary between countries, as well as between providers. Ticket holders must have current student or academic/teaching staff identification and/or proof of age with them when travelling. Specified hotels may offer student discounts. All prices are subject to availability and can be withdrawn or varied without notice. If you are booking a flight for someone else, you need to sign up with the travelers information as the airline ticket will be issued in the name of that person. We thought so! So yes, they would ask you to upload some documents before . Airlines may deny boarding without the proper identification. Please reconfirm your flights at least 24 hours prior to departure. We will try to reach you again as soon as we can. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Save your details for a quick and easy checkout process. Check airline policy for official rules and know that you can always ask the airlines for a request to change the route. If any part of a payment is non-refundable, the merchant must declare this fact in a written No Refund or Cancellation Policy to that customer before the refund is processed. Yes! Please contact your airline or refer to its website for detailed information regarding their checked baggage policies, or alternatively please visit www.libertytravel.com/flights/baggage-fees.jsp for more information. Where we accept your order, we will confirm such acceptance to you by sending you an email that confirms that the booking has been accepted on behalf of the provider. Sign up. To verify your current enrollment status we may need to contact your university or college. No need to worry, your credit is associated with your original booking and not just your email address. Federal law requires that we refer you to the Department of Transport disinfection website at http://airconsumer.dot.gov/spray.htm. Please be respectful of our time and other people who need help too and just message us once. Visit the Travel Clinic website or speak to your travel consultant to make an appointment. There are a few exceptions that must be booked on the phone with our agents. Sign up for sale alerts, email-only discounts, travel inspiration and more. If, after our confirmation has been issued, you wish to change your travel arrangements in any way, for example your chosen travel dates or accommodation, we will do our utmost to make these changes but it may not always be possible. All accommodation ratings are set by the relevant provider. And in case you didnt know, you dont have to be a student to book on StudentUniverse. in Student Universe coupons 10% OFF COUPON CODE 10% Off w/ Promo Code Shop Studentuniverse.com and receive 10% discount on your total order with code at checkout. Eligibility, Joining, and Website Information. For your protection, we recommend that you purchase trip cancellation and travel accident protection. Eligibility, Joining, and Website Information, Itineraries with more than 2 destinations. We accept no responsibility for any extra expenses that may arise, extra hotel taxes and fees, cancellations or freight charges from your bank or credit card company. We will advise you of the amount of the deposit and date for final payment at the time of your booking. No representation or description of the protection made by StudentUniverse to you constitutes a binding assurance or promise about the protection, and you agree not to rely upon any such representation. Please refer to your airlines policy for more details on when your credit has to be used by. We have no responsibility for these services, nor do we have the authority to make any warranty or representation regarding their standards. Which I did and I saw 38 kg at first, then at the last minute 0 bag allowance. This is very common, just make sure you have the card holder's permission! Both you and the new traveller will remain jointly liable and responsible for the additional costs involved, which will include our administration charge of 125 per person per booking as well as any other applicable travel service providers charges. Your travel credit can be found in My Wallet. If a pricing correction affects your pending order, we will offer you the opportunity to keep your booking at the correct price, or we will cancel your pending order without penalty. They may change due to air traffic control restrictions, weather conditions or operational requirements. All insurance questions have to go directly through Tripmate, or whatever insurance company you purchased through. Please review your travel documentation carefully and advise us immediately of any errors in names, dates or timings. Refund Policy. There are also plenty of travel deals available to all young people (18-25 year-olds). Basic Economy . Our agents cannot enter these codes once an order has been placed online. It depends on the airlines waivers and if the travel ban actually applies to you. Expires shortly ERE Show Coupon Code in Student Universe coupons $30 OFF COUPON CODE Up to $30 Off With Code Prices are subject to increase prior to the time you make full payment. StudentUniverse is not an insurance company. If you do not check-in on time or cancel your flights prior to departure, the airline can cancel out your flight and any subsequent flights, and prohibit any changes or refunds. By making the reservation with a credit/debit card, you authorize us to make a charge against that card. We will ask you for details about your experience to forward to our technical support team. It is important that you ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities (including, in certain cases, visas for transit points). Alternatively, you can contact ABTA Information Department on 0203 117 0599 (calls will be charged). StudentUniverse is committed to protecting the privacy and confidentiality of your personal information. If payment is not received from the issuer for any reason, you agree to pay us all amounts due immediately on demand. When you make a booking with us, you acknowledge and agree that we will be acting as an agent only for the relevant tour organiser or travel service provider, including in relation to packages that we arrange, and that neither StudentUniverse nor any of its directors, employees or agents has any liability of any nature in connection with the relevant travel service, except as set out in these Booking Conditions and the Package Travel Regulations. Most of these changes will be minor and we will advise you of them at the earliest possible date. Get Studentuniverse Refund Policy Coupon Code from this link and save money on your next purchase. Travelers are responsible for ensuring that they have all necessary travel documents and visas. Accommodation (if included) is based on twin share unless otherwise indicated. Individual countriesor even airlineshave the ability to require vaccinations from would-be travelers. Details of these rights are published at EU airports and are also available from your airline. Please note that most cancellation fees range from $200 to $450 depending on the ticket and that Basic Economy tickets or flights that have already been partially flown are never refundable. However, if you have a problem during your trip, please inform the relevant travel service provider (e.g. Typically, airline policy requires that you use credit for the same destination, but in some cases you may be able to change it. Final payment is due 60 days prior to the tour start date. Please note, your ticket may still be subject to StudentUniverse cancellation fees as per the penalties listed under the rules of your ticket. For all online air bookings, full payment is required at the time of purchase. If this is not the case, you must let us know. The prices of these tours are based on rates in effect (including foreign exchange rates) at the time of printing and are subject to change without notice. StudentUniverse is not responsible for the loss of value of your ticket nor any decision by an airline to not provide you with a seat on a later flight. If you do not fulfill the age and status requirements of your ticket, your booking may be cancelled. An incorrect name on a booking may result in an inability to use that booking and the booking being cancelled. Please note, you may not meet the eligibility requirements and may be required to obtain a visa. For all travel we strongly recommend that you take out appropriate travel insurance to cover your travel arrangements. At the time, most countries haven't announced a vaccination requirement. We understand a lot of events have been cancelled due to concerns over COVID-19. We have unique discounts available for students and anyone under 30. Maybe. Airlines have been updating their policies regularly as the situation is changing. StudentUniverse is not an insurance company and has no responsibility for the submission, payment, or adjustment of any insurance claims. This fee may be reduced from our standard fee due to the circumstances, and used to cover things like the costs of requesting a refund on your behalf. Write a Review. You may check and correct any input errors in your booking up until the point at which you submit your order by clicking "Finalise Order". Airlines allow this for international travel, but do not allow it for travel solely within the U.S. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Such recipients may include the overseas travel service providers with whom you seek to make a booking. Please contact us to see if your booking qualifies. You authorise us to charge all amounts payable by you in relation to the services provided to the card designated by you. Please understand that travel service providers may not be able to accommodate every request. We are not obliged to accept your order and may, at our discretion, decline the order. Please contact us as soon as possible if you do not intend to check in for a confirmed reservation in these circumstances. All such terms and conditions (including limitations of liability) apply to these Booking Conditions and, accordingly, a reference to these Booking Conditions shall mean the terms and conditions set out herein as well as all terms and conditions of any provider of your travel services.
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